Macatawa Technologies Logo

It’s More Than Just a Phone System

As some of you may have heard, Toshiba announced a few months ago that they were ending it’s telecom division. Although this wasn’t at all expected, this gave us an opportunity to evaluate a new phone solution that offered the best features for our clients while being a product that we could feel confident offering.

After a lot of research and learning about quite a few different phone providers, we have decided to partner with Digium and begin offering Digium Switchvox as our primary phone solution. We’re extremely excited to be working with Digium as we feel they are the fastest growing telecom company and had some very exciting features. We also chose Digium because of it’s user-friendly interface and it’s cost-friendly platform.

Features include:

  • Integrated Chat (Instant Messaging)
  • An on-premise or cloud-based option
  • Mobility with the iPhone or Android softphone
  • Switchboard which allows for real-time interaction and click-to-call functions
  • Phones with 4.3 inch color screens as well as an option for a phone with a 7 inch touch screen

More features are listed here

If you are interested in seeing a demo of this phone system, please give us a call at 616.394.4940 or email Info@MacatawaTechnologies.com

 

 

 

Don't forget to share this post!

Topics

Recent Articles

Macatawa Technologies Now Purchasing Apple Devices

We're excited to share a new service update that's going to make getting Apple devices for you team simpler, faster, and more seamless than ever. Macatawa Technologies is now purchasing Apple devices on behalf of our clients. What This Means for You Rather than...

Congress Passes Bill to Protect Small Businesses from Cyberattacks

If you own or manage a small business, cybersecurity may not be the first thing on your mind when you think about what's happening in Washington - but it should be on your radar now. A new cybersecurity bill for small businesses just passed the U.S. House of...

The IT Offboarding Checklist Every Business Needs

When someone leaves your company, there is a lot to manage. Exit interviews, final paychecks, returning equipment, updating the org chart. HR has a process for most of it. But there is one step that consistently falls through the cracks - and it's one of the most...

You may also like…

Stay Ahead of the IT Curve

Join our free monthly newsletter for practical cybersecurity tips, tech insights, and local business IT news relevant to your organization.

From the IT team local businesses have relied on since 2002. 
Skip to content