Macatawa Technologies | Why are Managed Services right for your business?
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Why are Managed Services right for your business?

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“What I appreciated is that we had developed a partnership relationship vs. vendor-client relationship. They brought an expertise that we didn’t have and helped us put a plan together that was designed to be scalable.” Craig S., The Colossian Forum

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“They address our needs and move to the head of the class in terms of customer service!” Jim D., Ess Tec

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“If I call with a need, they address it and are always a step ahead of us. They support us in whatever we need and I never would consider anyone else.” Doris W., Sight Eye Clinic

Are You Searching for Reliable IT Support?

We Provide Proactive 24/7/365 IT Management.

Our Experienced and Certified Engineers Deliver Results.

Call us today to learn about our Professional Technology Assessment!

Reaching your maximum business potential means focusing on what you do best. Our Managed Services program frees you to focus on the most critical elements of growing your business so you can forget about data backups, dealing with people who don’t return calls and stretching your staff to the breaking point.

Instead, you get a highly trained, professional technology team supporting your company. Best for businesses with 10 or more employees, our popular Managed Services include a Professional Technology Assessment, Personalized Account Management, Backup Recovery, Onsite Support and Remote Management, Priority Emergency Services and much more.

Screen Shot 2016-04-26 at 2.57.07 PMor call 616-394-4940

Our Managed Services put you in control with:

Screen Shot 2016-04-04 at 10.41.34 AM24/7 Monitoring & Maintenance with Priority Service
Our monitoring alerts us when there is an issue with your systems so that we know to fix the issue before you even know it happened. We also work to keep those systems up-to-date with the newest patches. On top of that, we give you priority service so you have peace of mind knowing that your systems continue to run smoothly.

Screen Shot 2016-04-04 at 10.30.31 AMPredictable Spending
Planning for technology is difficult because things can change in a moment’s notice if a computer or server crashes. Managed Services allows your business to plan for technology expense as it is a fixed flat fee and we help you plan for upgrades. Your end users can also call us directly without having to worry about incurring an unexpected bill.

Screen Shot 2016-04-04 at 10.30.41 AMA Sound ROI (Return on Investment)
Although Managed Services requires a larger investment, it ultimately eliminates downtime increases productivity, and improves your bottom line. With the maintenace we provide, your employees will be able to work more efficiently which will make your company more profitable.

Screen Shot 2016-04-04 at 10.30.50 AM Proactive Solutions
We at MT want to see your business succeed. We will work alongside you to come up with the best solutions and always maintain those solutions so you never have to second guess your decision.

MT_Logo-Alternate-JPGScreen Shot 2016-04-26 at 2.57.07 PMor call 616-394-4940
to learn more about our Managed Services program and how it can best fit your business’ technology needs.