Dykstra Funeral Homes - Macatawa Technologies
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Dykstra Funeral Homes

About This Project

Dykstra Funeral Homes presented us with three challenges:

  1. Upgrading their server
  2. Upgrading their phone system
  3. And doing this at each of their four West Michigan locations!

They had several challenges that instigated the need for change: their data was hard to access, their systems were old and tired, and did not foster simultaneous collaboration among team members. So our goal was to setup a way to allow them to communicate and collaborate as easily as possible.

After creating a master list and working with Sight Eye Clinics to rank their needs, we were able to focus on how best to use technology both for their current needs and possible needs as their business expands.

Overall, we were able to cut their costs and save them time and energy trying to keep all four locations on the same page!